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Baggage Allowance
Baggage Allowance

Baggage Allowance

Baggage Allowance

We know that packing for a trip can be stressful, especially when it comes to figuring out what you can bring on the plane and how much you can pack. That's why we're here to help you navigate our baggage policies and ensure that you have a smooth and stress-free travel experience.

Carry-on Baggage

Each passenger is allowed one carry-on bag and one personal item on board. Your carry-on bag should be small enough to fit in the overhead bin or under the seat in front of you. Your item can be a purse, laptop bag, or small backpack. Please keep in mind that your carry-on bag and personal item should not exceed a combined weight of 10kg/22 lbs except for Johannesburg, where the authority restricts this to 15 lbs [7kgs].

The above weight and size limitations shall be verified and confirmed by the use of the WB baggage moulds/ sizers at check-in areas. All baggage exceeding the carry-on baggage limits shall be checked-in. and excess baggage fee will apply.

Wheelchairs or other assistive devices (a fully collapsible invalid wheelchair and/or a pair of crutches) provided that the passenger is dependent on them

When a baby carrycot is carried, lightweight articles such as bedding, diapers, feeding bottles, and sufficient food for the journey may be carried free provided the total weight does not exceed 12 kilograms.

Checked Baggage

We understand that sometimes you need to bring more than just a carry-on bag, which is why we offer checked baggage options for our passengers. The number of checked bags you can bring depends on the purchased ticket and destination.

The standard checked-in baggage allowance is 2 bags of 23 Kgs each in economy class, and 3 bags of 23Kgs each in business class.

We recommend checking your baggage weight before arriving at the airport to avoid surprises. Please note that we cannot accept any single bag exceeding 23kg/50lbs in weight, irrespective of the number of luggage you’re carrying otherwise additional charges will apply.

Baggage Fees

RwandAir offers generous baggage allowances across all ticket classes and destinations. If you need to carry more than what is included in our standard baggage allowances “2 pieces of 23kgs in economy class, and 3 pieces of 23kgs in business class”, additional baggage charges will apply.

The additional baggage charges vary from one destination to another, region to region, and/or destination to region, or vice versa. The excess baggage policy will serve as the basis for rates applicable in each region to the entire network.

Purchase additional baggage

Additional baggage rates from

Frequently Asked Questions

  • 01. What is RwandAir's baggage policy for checked baggage?

    RwandAir's baggage policy for checked baggage varies depending on your fare class and route. Typically, passengers in Economy Class are allowed one or two pieces of checked baggage, each with a maximum weight limit, while Business Class passengers have higher allowances. Check the baggage allowance for your specific flight and fare class on our Baggage Allowance page.

  • 02. Can I carry cabin baggage, and what are the size and weight restrictions?

    Yes, if your checked baggage exceeds the weight or piece limit, you may be subject to excess baggage fees. These fees depend on your route and the excess weight or pieces. You can pay for excess baggage at the airport or online during the booking process to save time and money.

  • 04. Can I bring sports equipment or special items like musical instruments on my flight?

    RwandAir allows the carriage of special items like sports equipment and musical instruments, but there may be additional charges or size/weight restrictions. Please refer to our Baggage Allowance page for specific guidelines and fees related to these items.

  • 05. What should I do if my baggage is delayed, lost, or damaged during my journey?

    If your baggage is delayed, lost, or damaged, please report it to RwandAir's Baggage Services at the airport immediately. You will receive a Property Irregularity Report (PIR). For lost baggage, we will make every effort to locate it. For damaged baggage, please keep all relevant documentation and contact us for assistance.

  • 06. Can I purchase additional baggage allowance in advance?

    Yes, you can purchase additional baggage allowance in advance through our website or by contacting RwandAir's Customer Service. Buying excess baggage online is often more cost-effective than doing so at the airport. Be sure to check our Baggage Allowance page for details on fees and limitations.